Top Executive Support Analyst

Who are we and what we stand for?

Our purpose and mission are what guides us and represents our promise to all our stakeholders - customers, partners, employees, influencers, shareholders, and communities.

Schneider's purpose is to create Impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all.

At Schneider, we call this Life Is On.

Our mission is to be the trusted partner in Sustainability and Efficiency.

Our renewed purpose highlights our commitment to create lasting impact while maintaining our promise to make the most of our energy and resources bridging progress and sustainability for all.

Our updated mission continues to reinforce our value of strong partnerships, where trust is needed above all.

Your Role - Magic happens when you bring great people together!


* Solid experience in PC hardware/iOS/Android mobile/Office applications, etc


* Strong communication skills, great opportunity to work alongside Senior Management


* Passionate, willing to learn different IT skills


* Provide daily support to Top Executives and their Assistants in Dubai Office


* Log and track ticket in ServiceNow platform by following operation process


* Manage IT request or support requirement for ExCom events in Dubai/ APAC region


* Fulfil ad-hoc request from top leaders / corporate requirement


* Manage communication with Top Executives and their Assistants for service change or outage


* Proactively identify and improve current service gaps that affects leaders' productivity or user experience


* Be a member of global Top Executive Support community and partner with the rest for global network


* Proactively share insights, propose improvement plan and follow through

About You


* Bachelor's degree in computer engineering or information system or similar


* Good English communication skill in both verbal and written


* Willing to help others / Customer mindset


* Ability to communicate with executives and establish the trust


* Familiar with PC hardware / iOS / Android mobile / Office applications, etc.


* Passionate and demonstrated problem solving capability


* Proved IT support experience (4 years+) is preferred


* Any IT related certification is a plus, especially ITIL / ITSM

Let us learn about you! Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and su...