Product Delivery, Senior Associate

Join our dynamic Payments organization, a team of talented product managers dedicated to innovating payment services on key platforms.

We aim to revolutionize customer experiences, streamline our business processes, and consistently strive for product excellence.

If you're an analytical thinker with a passion for problem-solving and delivering cutting-edge digital payment solutions, you've found your team.

As a Senior Product Associate in Commerce Payments team, you will focus on delivering seamless digital payments experiences that enable and encourage customers to use Chase cards wherever, whenever, and however they want to pay.

You will work on defining, building, and enhancing key payments experiences and platform capabilities related to digital wallets and ecommerce, as well as supporting ongoing product health and performance.

You will partner with Product Leaders and key stakeholders across the organization to develop, launch and manage features including product discovery, product research, requirements gathering and definition, writing user stories and acceptance criteria, and owning issue resolution.

Job responsibilities


* Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies


* Partner closely with engineering teams to drive backend modernization initiatives-such as cloud migration and API development-while actively contributing to the design, testing, and implementation of scalable, future-ready architectures.


* Develop a deep, hands-on understanding of complex data sets and backend systems, performing data analysis to inform product decisions and ensure data integrity across platforms.


* Define, prioritize and clarify user stories; working with other Product Managers, engineering leads and the leadership team


* Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level


* Maintain the functional quality of the work being delivered by setting and evaluating expectations and acceptance criteria


* Collaborate with the Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives


* Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, test plans and scripts, that will drive desired outcomes


* Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready, as well as production validation for releases.

Work closely with Product leads, developers, operations and production management teams to research and solve issues or defects that impact our customer experience.

Required qualifications, capabilities, and skills


* 3+ years of experience in product management, financial services, and digita...