Vice President, Product Manager - Identity

Join Trust & Security, where your work helps protect our customers and drives innovation in fraud risk management.

Be part of a collaborative team making a real impact.

As a Vice President, Product Manager on the Identity team, you will play a critical role in developing and delivering innovative identity solutions-including identity verification, identity lifecycle management, and digital identity externalization.

You will work cross-functionally with technology, design, and business partners to launch products that make Chase synonymous with trust.

Job responsibilities


* Drive the definition, delivery, and continuous improvement of identity products and features (e.g., identity lifecycle management, identity graph, consent management, digital identity solutions).


* Translate strategic vision into actionable product roadmaps, requirements, and user stories.

Manage product backlogs and prioritize features based on business impact, customer needs, and technical feasibility.


* Partner with engineering, design, data, and business teams to deliver robust, scalable, and secure identity solutions.

Support go-to-market and commercialization efforts for digital identity products.


* Communicate product plans, progress, and results to stakeholders.

Gather feedback from internal and external partners to inform product decisions.


* Stay current on digital identity trends, standards, and regulatory requirements.

Support efforts to align Chase's identity products with industry best practices.


* Track and report on product KPIs (e.g., adoption, conversion, user experience, fraud rates).

Use data to inform decisions and drive continuous improvement.

Required qualifications, capabilities, and skills


* 5+ years of product management experience or equivalent in technology


* Demonstrated success in launching and scaling technology products or features.


* Experience working in cross-functional teams and managing multiple stakeholders.


* Strong analytical, organizational, and problem-solving skills.


* Excellent written and verbal communication skills.


* Bachelor's degree required.

Preferred qualifications, capabilities, and skills


* Familiarity with identity lifecycle management, consent management, digital identity, or related technologies.


* Advanced degree or relevant certifications.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discr...