Field Application Engineer

About Us:

How many companies can say they've been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements.

ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change.

We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.

We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What's the role?

Field Applications Engineers assist our customers and our Zeiss sales team with pre-sales activities such as product demonstration and sales support, as well as post-sales activities such as helping customers with understanding and applying our hardware and software systems.

This support is provided in a variety of ways, including product demonstration, formal and custom training classes, telephone and on-site support, programming and measurement services.

This important consultative role requires professional conduct and customer orientation at all times.

Location/Region: This position is located in Wixom, MI.

Hybrid position with a bility and willingness to travel in the USA and internationally (35-50%).

Sound Interesting?

Here's what you'll do:


* Provide technical consultation to sales teams and the Industrial Metrology (IM) dealer network on advanced applications and systems


* Ensure accurate technical information flows to the field sales force


* Focus on advanced applications and the introduction of new ZEISS technologies into the North American market


* Deliver technical training programs to sales personnel and dealer partners


* Plan and perform high-quality customer demonstrations, both in-house and on-site


* Provide after-sales technical support to help customers successfully use ZEISS systems


* Conduct customer training to supplement the Applications Engineering team


* Support all Carl Zeiss Industrial Metrology systems and respond to software/applications questions


* Assist with software and system testing for product development, including filing performance reports


* Offer applications expertise for project-related activities, including preparing quotes, analyzing inspection requirements, and estimating Gage R&R results


* Implement quoted application items on-site


* Support IT-related topics, including Windows OS, networking, and database management


* Apply knowledge of Statistical Process Control (SPC) and Geometric Dimensioning & Tolerancing (GD&T)

Do you qualify?


* Bachelor's degree in Engineering, Computer Science, or Physics (or equivalent experience)


* Ability to read and interpret engineering drawings
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