Support Coordinator

Support Coordinator

Salary £25,838 per annum plus 34 days leave (rising to 39) and health cash plan worth over £1140

Permanent, full time (37.5 hpw)

Newcastle upon Tyne

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different.

We’re brilliant at what we do, and we look after each other just as much as we support our customers.

If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same.

One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What’s in it for you?


* 34 days leave, pro-rated (including bank holidays and a “me day”)


* Paid time off for volunteering


* Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)


* Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies


* Career path with development and an excellent training package


* Excellent benefits and rewards including supermarket discounts and travel expenses

What you’ll do


* Lead support planning and coordinate our Support Workers to deliver person-centred support


* Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads


* Support Customers with daily tasks like budgeting, cooking and attending appointments


* Work with multi-agency teams to safeguard and empower our customers


* Help customers build independence and prepare for their move-on into the community

Why join us

This is more than a job, it’s a place where you feel valued.

You get great training, support from friendly colleagues and a chance to make a real difference every day.

Be part of one of the UK’s top 10 Great Places to Work! 

You have


* Passion and experience in supporting others ideally in a supported housing setting


* Experience assessing referrals and coordinating support


* The ability to work under your own initiative, remain calm under pressure and have a resilient approach


* An Enhanced DBS with barring list (don’t worry—we cover the cost).


* A vehicle insured for business use and a valid driving licence (we’ll pay for any business mileage).

Stronger together

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits


* Our service operates on a rota basis, but we believe in planning ahead to support work-life balance


* Your manager provides a full year’s rota in advance, giving you the ability to plan your personal life and stay organised throughout the year.


* Thi...