Temp Administrative Assistant

Temp Administrative Assistant

9-months, Full-Time position

TEMA 10 - Starting Hourly Rate: $19.52

Role Summary:

To provide general office support and assistance to Service Area management and coordinate front office/Service Area customer service.


* Coordinating the customer service aspect of the Service Area and/or front office.


* Developing customer relationships by listening and understanding the customer (both internal and external), anticipating and providing solutions to customer needs, and giving high priority to customer inquiries and satisfaction.


* Performing administrative duties to assist Service Area management such as scheduling meetings, facilities and service events, composing and distributing correspondence and preparing a variety of documents.


* Providing general front office support including answering telephones, preparing and receiving correspondence, distributing correspondence in a timely manner, maintaining contact information and coordinating work with fellow employees.


* Operating a personal computer, calculator and other standard office equipment, organizing and sorting information in a variety of forms.


* Maintaining physical and electronic documents and records according to specified procedures/systems, physical copies and electronic back-ups of documents and records and managing specified document retention schedule.


* Entering data in physical or electronic records according to specified procedures/systems.

Organizing data in a variety of ways to answer questions and create reports in support of management decisions.


* Answering questions and performing basic functions related to one or more municipal programs or processes.


* Supporting others in the use and maintenance of designated hardware and software, troubleshooting problems and correcting system issues.

Related Work:


* Providing services in all areas of expense and revenue processing, tracking and reporting.

Keeping office technology programs current and within City policy.


* Acquiring advanced knowledge of software applications and the ability to troubleshoot, maintain and expand system functionality.


* Board organization and support, including attending meetings, creating packets and taking minutes.


* Performing related work as assigned

Education, Training and Experience Required:


* Knowledge of standard office procedures.


* Basic office software applications (e.g.

Microsoft Office, Word, Excel, Outlook).


* Basic mathematics.


* The skills and abilities to: communicate tactfully and positively with the public and employees, problem solve, use and understand office information technology, coordinate multiple duties, type and create/edit spreadsheets.


* Must have a high school diploma or GED equivalent.


* 1-2 years of office experience/customer service or related field.

Physical Requirements:

The physical demands described here are representative of those t...