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Systems Analyst

Systems Analyst

 

Minimum 5 years of relavent work experience.

5 to 8 years of work experience

Fixed work shift with on-call readiness, including schedule adjustment for product deployment events.

 

Desired Skills



* ITIL , Helpdesk experience , Communication skills , Customer relationship



* Business Analysis Planning and Monitoring.  



* Requirements Analysis and Design Definition.  



* Project Management experience supporting Enterprise Operations.



* Basic Understanding of Windows servers and Azure technologies.  



* Knowledge of Change Control/RFC processes



*  Work in culturally diverse environments.



* Knowledge of Data Center operations and vendor management.  



* Experience working within SLA parameters (documentation, coordination).  



* Proficiency in Microsoft Excel and Power BI.  



* Strong analytical, and critical thinking skills.  



* Excellent written and oral communication skills.  



* Proactiveness and ability to work independently with minimal direction.  



* Strong grasp of business processes and industry regulations, particularly in Healthcare environments.  

 

Responsibilities



* Handle communication, change processes, documentation, and process improvement for product configuration, installation, upgrades, performance monitoring, security, and continual server improvement.  



* Plan deployment of new solutions with cross-team communication.



* Engage in continuous improvement and enhancement planning for Infrastructure services.  



* Analyze technical and business needs to recommend solutions through team interactions.  



* Build and maintain positive relationships with clients, vendors, consultants, and end-users.  



* Stay updated on domain-specific developments and integrate them into enterprise systems.  



* Ensure proper documentation and accountability in project management and methodologies.  

 

Job Description



* Support coordination of cross-Enterprise, highly available applications on a global network.



* Collaborate with Development Teams for troubleshooting and deployment issue resolution.  

 



* ITIL , Helpdesk experience , Communication skills , Customer relationship



* Business Analysis Planning and Monitoring.  



* Requirements Analysis and Design Definition.  



* Project Management experience supporting Enterprise Operations.



* Basic Understanding of Windows servers and Azure technologies.  



* Knowledge of Change Control/RFC processes



*  Work in culturally diverse environments.



* Knowledge of Data Center operations and vendor management.  



* Experience working within SLA parameters (documentation, coordination).  



* Proficiency in Microsoft Excel and Power BI.  



* Strong analytical, and critical thinking skills.  



* Excellent written and oral communication skills.  



* Proactiveness and ability to work independently with minimal direction.  



* Strong grasp of business processes and industry regulations, particularly in Healthc...




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