Field Service Supervisor

Your Job

John Zink is hiring a Field Service Working Supervisor for the West Region!

A successful candidate for this role will be responsible for direct customer relationship maintaining and building and supervising the training and mentoring of field technicians for their Region.

They will be expected to install, test, troubleshoot, and repair a wide variety of mechanical, electrical, and control equipment on our manufactured and packaged equipment.

Our manufactured equipment skids and products are critical and necessary for the control of VOC emissions for landfill, biogas processing, crude oil, and refined fuels terminals.

To be successful, the Field Service Supervisor will have to supervise a team of service technicians and be able to solve problems with little or no outside input.

Good Time Management skills, project planning, and manpower planning are critical to succeed in this position.

The chosen candidate will be responsible for meeting all the safety, health and performance training requirements for themselves and their direct reports and ensure they are in 100% compliance.

This equipment includes, but is not limited to, pumps, motors, valves, actuators, transmitters, emission monitoring equipment, recorders, and programmable logic controllers (PLC.), HMI screens, VFD's, and other control equipment.

Our Team

John Zink Company, a Koch Engineered Solutions (KES) company, serves customers with innovative, engineered-to-order solutions.

Our equipment group business supplies components for applications in various markets with a focus on the refining and petrochemical Industry.

Our Field Service Technicians support our customers at their sites across the country with their commissioning, maintenance and other service needs.

What You Will Do


* Management and administrative tasks for hiring, training, deployment and continued development and mentoring of all direct report employees.


* Review and correction of all direct report electronic logs, weekly time keeping, service reports, and miscellaneous HR issues.


* Quick resolution and redirection on field issues as they develop


* Developing key relationships with customers on a local and corporate level to gain market share for the Region and strengthen our competitive advantage for service quality and customer satisfaction.


* Monitor employee performance and provide annual evaluations for direct reports.


* This position will also include working directly with supporting troubleshooting, starting up and maintaining, our manufactured equipment at customer job sites.

Who You Are (Basic Qualifications)


* Previous relevant field technical experience


* Understanding and applying National Electrical Code (NEC)


* General electrical and mechanical skills


* Instrumentation and electrical systems experience


* Ability to read, understand, and mark-up electrical, mechanical drawings and P&ID's, as needed.


* Experience with Microsoft Outloo...