Technical Sales Engineer- Datacom/Datacenter

Your Job

Molex is seeking a Technical Sales Engineer who has mechanical design experience on server or switch system to support Meta, a key Molex customer.

At Molex we are leading the industry, with our advanced Datacom and Datacenter solutions to solve our customers toughest challenges.

In this highly visible sales position, you will join a team of professionals who are passionate to deliver the best products in the world to the market.

What You Will Do

On field support key customer to design win key project and grow business by professional application service.


* Provide optimal interconnection solution according to customer's application scenarios and customized concept proposal in time according to customer's expectations


* Support new parts qualification by the customers.

Figure out different conditions behind the specs between customers and Molex.

The goal is to pass the qualification


* Resolve complex mechanical application related technical problems to meet customer needs


* Support failure analysis, especially for new win projects.

Collect all related factors on-site, coordinate with the Quality and Development team, allocate all resources to solve the failure

Keep close communications with key customers and feedback VOC to internal product marketing and design team.


* Take notes to document external customer and internal meetings capturing technical specs, key take aways, action items and next steps.

Publish to internal Molex and follow up to ensure completion and closure-For both technical and commercial items


* Keep eyes on market trends, participate the market competition analysis


* Develop/seek new or advanced technologies in mechanical application support capabilities


* Disseminate/share customer information to Sales and Marketing team


* Build and maintain good relationship/trust with key engineers of customer


* Develop and advance relationships vertically and horizontally within the customer at all levels, "C" and below to capture the account 360 degrees


* Other duties as assigned by Management


* Engage with customers to achieve or surpass assigned revenue targets as well as assigned demand creation pipeline goals.

Track and document these actions and results in our Customer Relationship Management tool(Salesforce).


* Find desirable revenue opportunities and present to Business Units for necessary support.


* Track and coordinate demand creation business transitioned to other parts of the world to assure Molex captures this business.


* Ongoing development of personal expertise is critical to success in this role.


* Become an expert in understanding this customer's individual strategic business plans.

Who You Are (Basic Qualifications)


* Bachelor's degree in Mechanical/Manufacturing Engineering or equivalent


* At least 5 years of related R&D experience on Server or Switch product for a degree holder

What Will Put You Ahead


* Experi...