Segment Sales Manager B2B, Kimberly-Clark Professional

Segment Sales Manager B2B, Kimberly-Clark Professional

Job Description

Your Job

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

You will be responsible and accountable for driving Strategic Key Accounts growth and retention as well as the profitability of the assigned segment and territory in Malaysia.

You will be responsible for managing the distributors, also responsible for building the capability of the distributor sales team to reach the targets.

You will also conduct joint calls with the distributor sellers to coach them to better position Kimberly-Clark Professional’s solutions to their target end-users.

You will engage with all levels of customers’ organization, particularly the senior management to understand customers’ buying behaviors, preferences, business dynamics, and challenges, and proactively pull together relevant internal resources to formulate strategies to leverage these insights.

At the same time, you will need to deliver insights identified by Kimberly-Clark Professional’s commercial program team, to the customers, providing them with a new outlook and trends.

You will also work with the team to develop a winning culture and embed the culture of accountability in daily activities.

You will also liaise with the internal Customer Service team to ensure prompt servicing of these accounts and address any potential matters that occur.

In addition, you are responsible for developing sound relationships with distributors’ sales personnel to reach the targets.

You will also have opportunities to collaborate with other segment sales leaders, regional marketing leads, and the Global Key Account team to influence the necessary decisions and programs to support the growth of the Strategic Key Accounts in Malaysia and enhance customer experience with Kimberly-Clark Professional.

Role Overview & Primary Accountabilities:


* Formulates sales strategy for achieving own targets by managing sales opportunities and pipelines.  Utilizes Salesforece.com (SFDC) to manage opportunities and for reporting purposes.

Generate sales funnels.

Approaches target end-users applying Strategic Key Account Management Skills for growth and business retention.


* Approaches target end-users applying KCP designed New/Existing marketing platforms, New/Existing Products for exceptional workplaces to create an exceptional customer experience to drive sales growth.


* Manages distributor partnership and growth, implements KCP channel growth program in own territory, including but not limited to conducting regu...