Services Project Manager

Mission:

Manage execution of Services customers projects following applicable company policies and processes (CPP4S Customer Project Process for Services).

Lead project team (Design, Planning, Purchasing, Contract, On-site implementation, etc.) and ensure customer satisfaction, safety compliance and financial performance.

Manage Customer relationship and third parties within project scope.

Accountable for project execution according to contract & specifications.

What will you do?

-Lead the project Launch


* Project hand over with tendering team, ensure Order Manager book project properly within ERP including invoicing plan


* Schedule validation and preparation of project planning and clear milestones, set-up project organization/team and responsibilities definitions


* Risks analysis and potential change order identification


* Organize Internal kick off meeting and customer kick off meetin

-Lead the project team through task planning


* Responsible to define the project workload plan, follow progress in line with scope of work and deliverables till completion


* Animate the communication within the team (Order Manager, FSR manager, Planner, etc.)


* Manage project contract ensuring fulfillment of Schneider Electric contractual obligations and application of its contractual rights


* Systematic review of deviations against specifications

-Ensure operational project management success


* Is accountable to ensure full safety for involved parties all along project Execution


* Customer first point of contact on project team interaction (correspondences, emails, calls, meetings, etc.) to ensure consistent execution


* Understand project's contractual scope or additional requirements, be pro-active to generate change order to improve GM.

Identify and alert on execution risks.

Be proactive in resolving issues.

Escalate to Sales to manage claims & variation orders


* Ensure project schedule is made/reviewed/updated and monitor to ensure timely completion of project.

Ensure timely reporting and escalation to manage project events/issues impacting project performance or compliance with governance principles


* Cost Management and accountability on project profitability (cost, cash flow & margin) including forecasting, engagements follow-up & re-forecasting.

Ensure timely revenue recognition


* Conduct, if necessary, Lessons Learned session with Sales and Tendering team to share feedbacks and provide inputs for continuous improvement


* Anticipate book to bill forecast estimation based on upcoming projects

What qualifications will make you successful?


* Engineering University Degree


* Mastering project management software tools (MS Excel, MS Project)


* Timely project completion with compliance to safety, statutory requirements and good customer satisfaction


* Great customer intimacy, demonstrated soft skills in Negotiations & Conflictual conversations with customers
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