Corporate - Warehousing Specialist

Responsibilities

General Summary:

Working with the Domestic Operations Manager, this Corporate Logistics position has front line responsibility to support warehouse KPIs and continuous improvement for North American corporate managed warehouses.

The position will be actively involved in day-to-day issue resolutions, gap analysis, and continuous improvement projects in collaboration with internal and external stakeholders.

Key metrics will be monitored including warehouse costs, on-time performance, inventory accuracy, and complaints.

The ability to independently analyze performance and drive improvements of key metrics and service level agreements is fundamental to success.

It is critical for this role to work efficiently and accurately while under pressure to meet deadlines.

This individual must escalate issues appropriately and timely based on the risk.

This role must have a full understanding of warehouse processes including: all operations that occur at the Avient Corporate warehouses; the SAP transactions used to perform warehouse functions; and ability to troubleshoot issues that occur in the system.

Ability to function daily in SAP and frequent use of Microsoft Excel for analysis including basic functions such as pivot tables, and vlookup are required.

Ability to use other applications such as ETQ, Power BI, and Tableau will be required as needed.

Ongoing site visits to 3PW (3 rd Party warehouses) will be required to meet objectives.

Success will be determined by achieving your goals using Avient's leadership behaviors.

Essential Duties and Responsibilities:

This individual will be responsible for prioritizing and focusing on the specific objectives that impact warehouse initiatives including:


* Frontline support to hold 3PW partners accountable to KPIs and contracted SLAs: measure and report out monthly; facilitate root cause and corrective actions.
+ Analyze and report out on performance with root cause analysis work done monthly for gaps.
+ Maintain working relationships with 3PW operations teams.
+ Responsible for the timely investigation and support of all Business Unit concerns and questions regarding operations at corporate warehouses.
+ Assist with creation of managed and controlled documents used to support 3PWs.
+ Understand contracts and verify invoices and service provided match contract each month.
+ Lead and participate in collaborative continuous improvement projects between 3PW partner and Avient.
+ The first line of contact regarding questions concerns operational stakeholders.
+ Timely respond and address internal Avient stakeholder's concerns.
+ The associate will need to be reachable during normal shifts.

Some after-hours / weekend support may be required to support end of month shipping.
+ Timely and accurate completion of warehouse complaints and claims.
+ Become SME regarding all warehouse require...