Director, Enterprise PMO

Description & Requirements

Maximus is seeking a Director, Enterprise Program Management Office (EPMO) to support complex projects, business operations and client initiatives.

The ideal candidate will possess strong leadership and project management skills, experience with complex technical projects, and the ability to collaborate across teams for timely, high-quality delivery.

If you thrive in a fast-paced environment and excel at managing cross-functional projects, we encourage you to apply.

The position effectively interfaces with IT leadership and other line-of-business stakeholders regularly to maintain good client relations and resolve communication or delivery issues.

In this role, you will work across technology, Operations, and IT groups for transparent delivery.

This is a remote position.

Essential Duties and Responsibilities:

- Determine budget and scheduling priority of projects.

- Assign projects to Project Managers based on skills, capacity, and schedule requirements.

- Serve as the central point of contact and primary interface for all project escalations from Project Managers and Business Stakeholders.

- Perform all project management functions including; work breakdown, scheduling, tracking against the defined milestones, and budgeting.

- Collaborate with other technical PMs on inter-dependent projects as well as Program Managers responsible for delivering the overall enterprise strategy to the organization.

- Manage a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors.

May also lead through influence of other teams/departments.

- Responsible for creating workforce and staffing plans for department to ensure availability of human capital necessary to accomplish departmental business results.

- Have hiring, firing, promotion and reward authority within own area, in accordance with guidelines.

Job-Specific Essential Duties and Responsibilities:

- Enterprise Project & Program Leadership: Spearhead the end-to-end delivery of strategic enterprise technology initiatives, ensuring they are completed on time, within budget, and to the highest quality and security standards.

- Strategic Alignment & Governance: Ensure all project activities align with the company's enterprise IT strategy, architectural roadmaps, and governance frameworks.

- Stakeholder Management: Act as the primary Enterprise Technology liaison for all project stakeholders, including business unit leaders, enterprise architects, IT operations, security teams, and key external vendor partners (e.g., Salesforce).

- Complex Integration Management: Oversee the intricate integration landscape, managing dependencies and collaborations with the vendor and internal systems, utilizing technologies such as Salesforce Experience Cloud, Field Services Management, Axway, EDI and Genesys.

- Agile & SAFe Practice Leadership: Champion, implement, and...