Instructional Designer

Instructional Designer | Hybrid - Atlanta, GA

This role is responsible for designing, developing, and enhancing engaging learning experiences that support Crawford's businesses, clients, and continuing education programs.

The Instructional Designer partners with stakeholders to create high-quality training across multiple delivery formats, including e-learning, video, webinars, and instructor-led sessions.

What's in it for you?

✅ Hybrid work environment offering flexibility while staying connected to a collaborative Atlanta-based team.

✅ Opportunity to design impactful learning solutions that support business growth and professional development.

✅ Exposure to diverse projects, tools, and partners across the organization.

Ready to design learning experiences that make a real impact? Apply now and help shape how teams learn, grow, and succeed.


* Requires a college degree with an emphasis in insurance, risk management, education, adult education, or instructional design or an equivalent combination of education and experience.


* 3-5 years' experience required


* Experience in the insurance industry preferred.

Distance learning methodologies, platforms, trends and instructional design methodologies an asset.


* Experience with E-Learning authoring tools required.


* Possesses in-depth knowledge relating to the contents, requirements, and methodologies involved in instructional design and adult learning theory.


* Excellent training platform skills and group presentation skills.


* Excellent PC skills, including Microsoft Office Suite, Adobe Captivate, Articulate Storyline, or similar


* Ability to rapidly learn new software and applications as needed and develop learning solutions using these tools.


* Strong proficiency in training program development, project management, and curriculum planning


* Excellent organization skills and attention to detail.


* Excellent verbal and written communication skills.


* Excellent interpersonal skills.


* Excellent work ethic; proactive; demonstrates initiative in completing essential functions and assignments


* Adult Education, or Instructional Design certificate a plus

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* Works with internal and external clients to assess training needs and determine and recommend a training solution.


* Researches and develops insurance topics and instructionally designs materials into an e-learning format as well as periodically revising existing training materials for information updates and adaptation of best practices in instructional design.


* Creates training videos or video clips for use in other training pieces.


* Creates, updates and enhances online performance support tools and technologies.


* Ensures that courses created for state adjuster continuing education meet the CE guidelines in the multiple states that require them, assisting support staff in the application and approval process as necessary, an...