Enterprise Security/Safety Operations Manager (Facilities Department)

POSITION SUMMARY:

The Enterprise Security, Safety, and Operations Manager is responsible for coordination and proactive management to ensure security, safety, and operational effectiveness within a wide range of government facilities, including courthouses, administrative buildings, correctional institutions, public work sites, and community centers.

This position dictates a dedicated leadership role to strategically manage the increasing complexity of threats, regulatory requirements, and systems integration.

The role is essential for modernizing operations, minimizing risk, and ensuring the County of Berks is well-positioned to protect its physical and operational infrastructure and meet current and future facility demands. 

POSITION RESPONSIBILITIES:

The duties and responsibilities of this position include, but are not necessarily limited to:

SECURITY AND SAFETY NEEDS


* Standardize safety protocols


* Assess and mitigate threats


* Coordinate emergency preparedness


* Ensure compliance with regulatory and insurance requirements

CENTRALIZED OVERSIGHT OF SYSTEMS AND TECHNOLOGY


* Oversee integration, administration, and strategic planning for technologies including, but not limited to access control, panic buttons, video surveillance, intrusion detection, mass notification, building automation and emergency systems.

Ensure all systems are maintained, evaluated for effectiveness, and scaled appropriately with County growth

OPERATIONAL RISK MANAGEMENT


* Conduct risk assessments, create incident response protocols, and serve as the liaison with law enforcement, emergency services, County risk management, and insurance providers for physical security vulnerabilities, workplace violence prevention, natural disaster preparedness, and incident response readiness

COMPLIANCE, REPORTING, AND POLICY DEVELOPMENT


* Ensure County meets and maintains OSHA, ADA, NFPA, L&I, and DHS facility standards, industry best practices for physical and occupational safety, and thorough documentation for audits, inspections, and claims


* Develop and enforce policies across all sites, lead staff training, and maintain incident logs and compliance records

COST EFFICIENCY AND ACCOUNTABILITY


* Reduce reliance on external contractors for assessments and audits


* Improve preventative maintenance and system uptime 


* Enhance staff accountability through internal training and oversight


* Single point of contact for managing crises and large-scale initiatives 

STRATEGIC ROLE IN LONG-TERM COUNTY OPERATIONS


* Advice on facility design and renovation from a security/safety perspective


* Oversee sustainability initiatives tied to building operations, such as fire drills, active shooter, and shelter in place procedures

STREAMLINED OPERATIONS ACROSS ALL COUNTY SITES


* Unify and standardize operational procedures across all facilities by overseeing AED’s, fire extinguishers, sprinkler systems, elevator...