Housing Management Coordinator

Housing Management Coordinator

Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan

Permanent, full time (37.5 hpw), Monday to Friday 9am to 5pm

St Austell, Cornwall

We can’t offer a CoS for this role

Home, a place where you belong

This is a great opportunity to join our team here in Eastbourne Road, St Austell, Cornwall.

You’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained.

Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

What you’ll do


* Work with customers from Adult Social Care


* Make sure that our customers properties are homes they can be proud of, involving them in their tenancies


* Help with housing benefit claims so rent accounts stay on track.


* When needed, you issue and sign warning letters or notices and sometimes attend court.


* Get rooms ready for the next customer quickly, turning around vacant spaces so they’re safe, clean and welcoming. 


* Keep everything compliant with health and safety and make sure maintenance standards are met

Why join us

This is more than a job, it’s a place where you feel valued.

You get great training, support from friendly colleagues and a chance to make a real difference every day.

Be part of one of the UK’s top 10 Great Places to Work! 

You have


* Experience in managing a housing management caseload and overseeing landlord and housing management duties


* Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.


* Able to take on a lead role within the team, offering guidance and support to your colleagues


* The ability to work on your own initiative, positively influencing people from all different backgrounds.


* Confident working collaboratively with colleagues in other parts of the business as well as with external partners

Stronger together

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits


* You will work Monday to Friday 9am -5pm.


* Based at our service in St Austell where you will predominately work


* Able to use technology for making benefit claims and doing tenancy signs ups


* If you need to work at another service, you will need a vehicle insured for business purposes.

The great news is that we’ll pay your mileage!


* You’ll need an Enhanced DBS, we pay for it.

What’s in it for you?


* 34 days leave, pro-rated (including bank holidays and a “me day”)


* Paid time off for volunteering


* Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)


* Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies


* Caree...