Training Specialist

JOB DESCRIPTION

This role will lead the division's efforts to coordinate training for Sales & Distribution new hires and provide various levels of ongoing sales support and training to existing staff.

This individual will draw on their experience as a successful field sales practitioner along with their excellent ability to communicate and build relationships to continue to develop and drive the internal Sales & Distribution training vision and coordinate all components of training content to improve the sales acumen and resulting production performance of Sales & Distribution staff.

Key Responsibilities


* Responsible for new employee onboarding, new hire training and ongoing development and implementation of the overall training program for internal Sales & Distribution staff.


* Take ownership of training program / projects to ensure the quality of delivery & design and targeted result can be achieved.


* Collaborate with members of the leadership team to prioritize focus areas for internal training.


* Capture and communicate ongoing changes to workflows and strategies and ensure Sales & Distribution staff receives necessary training updates.


* Develop and deliver ongoing Agent Engagement Resources updates highlighting recent relevant content for Sales staff to discuss with agents, including how position for sales opportunity.


* Collaborate with Subject Matter Experts (SMEs) and other training resources to maximize synergy in delivering new and existing training content.


* Conduct engaging and effective training sessions utilizing a variety of formats, including in-person, one-on-one training and webinars.


* Collaborate to identify training needs and skill gaps.


* Evaluate and monitor participants' training needs through assessments, feedback, and performance metrics.


* Serve as a resource and provide ongoing support and coaching to ensure employees, agents, and brokers apply learned skills effectively.

ABOUT US

Chubb is a world leader in insurance.

With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.

Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran stat...