Public Relations & Communications Senior Associate

The Chase Card and Connected Commerce Communications team is looking for a communications pro with expertise in building compelling stories, bringing to life impactful communications/PR campaigns, and engaging with press and influencers.

We're looking for someone who is intellectually curious and passionate about communications and can critically consider the 360 integrated marketing/communications approach, develop and execute breakthrough campaigns and tell compelling stories with a fresh, modern and human voice across a range of channels.

And have some fun along the way.

As a Public Relations & Communications Senior Associate within t he Consumer & Community Banking (CCB) Communications team, you will be a member of a high-performing team that communicates with honesty, authenticity and empathy.

Reporting to the Head of External Communications for Branded Card, you will be part of a team supporting the #1 credit card issuer in the US.

You will collaborate closely with other members of the Card and Connected Commerce External Communications team on 360 integrated marketing / communications campaigns for the Card business, with a focus on the Sapphire credit card portfolio.

Culture is important to us, and we are looking for a self-starter, a detail-oriented individual who values teamwork as much as we do.

Job responsibilities


* Assist with developing, presenting and executing strategic and tactical communications/public relations campaigns that lead business outcomes


* Collaborate with internal and external Chase marketing support teams (events, social, brand/advertising, video, content), functional groups (e.g., Legal, Controls), business leaders, external partners and support agencies to execute campaigns and tell a holistic story across a variety of channels


* Conduct proactive media outreach, assist with earned influencer engagement programs and manage media and influencers at cardmember events and experiences


* Draft a variety of communications materials, from media pitches to press releases to social media posts / responses


* Help to oversee and collaborate with communications/PR agency on campaign planning, execution and measurement


* Protect and enhance the reputation of the firm - both externally and among employees


* Coordinate with internal communications team members to pull through meaningful storylines within Chase


* Require domestic travel

Required qualifications, capabilities, and skills:


* 4+ years of experience in a communications/PR or marketing role


* Proven experience in proactive and reactive media relations, and proactively executing public relations campaigns that resulted in positive press coverage and supported business results


* Experience working in social media management and with influencers; fluency across social media and other multi-media channels, including in managing social media messaging


* Experience working in the financial services, credit c...