Corporate Global Supplier Oversight Services - Third Party Oversight Operations

Firm-wide Global Supplier Oversight Services (SOS) is a centralized group that manages the Third Party Oversight & Governance function across JPMC.

This group provides consistent monitoring of all Third Party activity in order to ensure compliance to the Third Party Oversight (TPO) standard.

Within Firm-wide SOS the Oversight Operations team is charged with onboarding and maintaining supplier engagements across all LOBs under one global lead, with standard operating procedures and performance metrics

Job responsibilities


* Execute and maintain the Third Party Oversight Process and Tools on behalf of Delivery Managers, Portfolio Managers, and Executive Sponsors


* Sustain End to End Third Party Oversight Program duties with transparency at engagement level including production meetings, tool usage, achieving Key Performance Metrics, and reporting


* Demonstrate Subject Matter Expert knowledge, and guidance to Line of Business Contacts, Sourcing Contacts, and Regulatory Compliance Contacts


* Ensure adherence to Business Objectives, Third Party Oversight Policy, and Regulatory Guidance


* Ensure workflow efficiency and timeliness for extensions, amendments, recertification, and onboarding actions


* Manage a pipeline of Third Party Supplier Engagements to ensure compliance with Third Party Oversight Program including appropriate follow-up and escalation


* Provide Engagement Status Reporting through system research, program tools, and various reports

Required qualifications, capabilities, and skills


* Documented relevant work experience in Operations, Oversight & Control, Vendor Management, Portfolio/Project Management, or related roles with proven track record of accomplishment


* Strong knowledge and experience with the corporate Sourcing and standard TPO systems


* Desire to work in an operational environment that is fast paced and involves contact with multiple partners internal to GSS and to the larger firm


* Strong organizational management skills with ability to manage a daily pipeline of steady state engagements within required SLA


* Strong team player known for placing team success above personal success


* Ability to partner closely with related functions (Sourcing, Legal & Compliance, Audit, etc.) to ensure a coordinated and effective program


* Strong business analysis skills to enable efficient, accurate and objective decision making


* Strong technological sense and an ability to navigate multiple applications simultaneously

Preferred qualifications, capabilities, and skills


* Undergraduate degree required with strong preference towards advanced degrees or certifications


* Outstanding communication skills as well as being an expert written and verbal communicator


* Excellent business judgment, particularly the ability to proactively monitor engagements to address issues early, performing root cause analysis to develop solutions


* Ability to work ...