Services Product Manager

Services Product Manager

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

Responsible for the overall management of a service segment of significant scope and complexity at the country, region or worldwide level.

Includes but is not limited to development, implementation and governance of product service or solution portfolio lifecycle management, revenue growth programs through the appropriate routes to market.

Includes but is not limited to achieving revenue, profit and/or TCE goals for that segment/entity.

Responsibilities:


* Leads and develops product support or solution portfolio planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.


* Represents services on product or solution portfolio core teams and provides service requirements into product development stages/phases, e.g., Product warranty support and cost analysis, and Service Product Marketing content/collateral.


* Performs business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements.


* Works across regions/geographies and WW teams to develop and/or implement new/enhanced services, solutions, or programs and associated processes to meet emerging customer/market needs and fuel profitable growth.


* Responsible for revenue and margin contribution for a set of (more than one) solutions or services.


* Provide leadership in the development, and execution of the business vision - helping customers transform their business and derive measurable business value from their IT investment.


* Utilizes technical and business skills to lead complex cross- functional activities that have a high impact on the services business.


* Provides mentoring and guidance to peers and lower level employees.

Education and Experience Required:


* Typically 12+ years to demonstrate mastery of Service Business Management.


* Advanced experience in several of the related disciplines of delivery, solution architecting or business planning prior to taking business management role.


* High knowledge of IT and services industry.


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