Treasury Management Analyst

Salem Five is a growing regional financial services organization with a rich history of over 160 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.

This position requires the ability to work in the Salem, MA offices.

 

Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.

 

Salem Five believes deeply in supporting the communities in which we reside.

Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA.

We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees.

Come see what we’re all about. 

JOB DUTIES AND RESPONSIBILITIES include, but are not limited to the following: 


* Provides outstanding Customer Experience to Salem Five customers and prospects.


* Demonstrates a high level of proficiency with Salem Five’s digital technology offerings.


* Responsible for quality control/completion of all product set up forms and contracts


* Completes all Treasury Management product set-ups/QC within applicable systems, ensuring that information is accurate, complete and processed timely


* Coordinates client set-ups and onboarding experience, communicating credentialing information, next steps, and go-live dates


* Ensures that all pricing and any exception requests are complete and accurate; validates DNA and WAA for purposes of passing pricing information are complete and accurate


* Monitors daily files, connections and applicable systems integrations


* As needed, provides client support to Treasury Management and small business payments customers to fulfill needs and solve problems related to various TM products & services, deposit accounts and general requests


* As needed, trains new Treasury Management and small business payments clients


* Assigns and maintains secure master listing of wire PINs


* Must possess strong technical acumen to include proficiency utilizing desktop applications such as MS Office suite of products and internet-based applications and browsers; ability to review and work with customers/their vendors to create and validate that files perform as expected


* Embraces new and emerging technologies to support operations and customers through flexibility and the ability to learn and adapt to change.

Staying up to date on new fraud threats, cyber trends, etc.


* Prepares and organizes various reports as requested


* Regularly assists with various projects and product rollouts to include new product implementations and systems testing, UI/UX upgrades, customer migrations, etc.


* Recogni...