Automotive Accounting Implementation Specialist

Company Name:

PBS Systems

Job Location: 

Arlington, Texas

Job Type:

Full-time, Permanent

No.

of Openings:

01

Job Requirement(s):

Internal Job Title:

Travel within North America (Canada and USA) aprox.

2 weeks per month

DTO Trainer - Accounting

Reports To:

Team Lead, DTO Accounting      

   

You bring the automotive accounting experience — we teach the software.

 

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”

The Opportunity:

PBS has been transforming how people buy and service cars for over 37 years, becoming the third largest Dealership Management System (DMS) provider in North America.

Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting.

What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth.

Your career can progress in alignment with your strengths, interests, and aspirations.

Apply today!

The Role:

As an Automotive Accounting Implementation Specialist, you will deliver expert training and support to new and existing customers on our Dealer Management Software.

You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition.

Additionally, you will provide onsite training for new software installations in person.

This role is essential in providing exceptional customer service, fostering learning, and maximizing customer success with our software.

This work opportunity is based out of our Arlington, Texas office and requires travel to customer sites in Canada, the USA, or the Caribbean.

Half of your work will be done from the office, the other half you will be traveling to the dealership's site as part of the installation team.

  

Job Responsibilities:


* Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions -focused relationships to ensure customer needs are met or exceeded


* Independently manage and deliver all assigned training sessions within primary silo


* Become an independent install resource 


* Develop a thorough understanding of PBS software and related training processes  


* Respond promptly to internal and external training requests


* Gain proficiency in data entry and other key operational tasks


* Stay up-to-date and understand process documentation as departmental processes evolve


* Share knowledge across silos and contribute to team learning and development


* Take the initiative to expand product knowledge and participate in cross-training opportunities if possible


* Support a collaborative and positive team environment


* Perform other duties and responsibilities as assigned

MUST HAVE Skills:


* 1-2 years' PREVIOUS AUTOMOTIVE EXPERIENCE with a focus i...