Key Account Manager / Coach

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your role:

The role of the Pet Health OTC Key Account Manager/coach BeLux consists of developing the maximum profitable sales of Elanco Companion Animal products in the assigned territory through coverage of targeted accounts and by becoming a value-added partner to the pharmacists and their staff as well as to the buyers at head offices of pharmacy chains and wholesalers in BeLux.

The Key Account manager OTC BeLux manages a territory through yearly action planning, account planning, effective expense management and appropriate communications consistent with Elanco's marketing and sales objectives.

Sales territory contacts consist of individual pharmacists, pharmacy chains, buying groups and wholesalers within BeLux.

Key Account manager is held accountable for delivering sales results and implementing agreed strategies and plan.

Through one-on-one sales conversations and educational programs / presentations, the Key Account Manager presents the whole range of Elanco’s OTC products and helps the pharmacist and its staff to use the products to the best benefit of the pharmacy and its customers.

This function is coaching account managers.

(indirect reports).

Your responsibilities:

External focus:


* Execute effective sales calls to pharmacies and Key Accounts through focusing on the customer needs & wants that will drive loyalty and maximize sales potential to achieve targets.


* Transfer key messages about Elanco products to pharmacies and key influencers within the designated sales territory through both individual calls as well as through interactive presentations.


*  Anticipates product brand shifts in industry and advises leadership and customers on potential impacts.


* Around 90% field time, this includes managing the customers (pharmacies, Chains, Buying Groups and Wholesalers) as coaching account managers


* Business focus: build and maintain business relationships with pharmacy customers through delivering high quality customer service.


* Report any Pharmacovigilance case and adhere to all Elanco policies and procedures.

 

Internal focus:


* Manage and operate a ...