Flexible Bank Support Coordinator

Flexible Bank Support Coordinator

Pay £13.21 per hour

Casual / Flexible Work, hours to suit you 

Guildford

We can’t offer a CoS for this role

Home, a place where you belong

Have you been looking to earn some extra cash, while keeping to your current commitments? Now you can! What’s more, you’ll be making a difference!  This is an exciting time to join Home Group – one of the UK’s largest housing providers and be part of our brilliant flexible bank.

You’ll be supporting our amazing customers, while picking and choosing the shifts you want to work.   

What you’ll do


* Offer support and guidance to our customers, men with complex needs facing homelessness. 


* There is lots for you to do and get involved in, from conducting support sessions to property management.


* One shift you might be staffing our front desk, the next you might be supporting a customer to an appointment!  


* You’ll be helping our vulnerable customers in a variety our accommodation-based service.


* Other tasks may include cleaning, preparing rooms to be let, admin, processing referrals, conducting accommodation assessments, and supporting customers with housing related issues and managing their accommodation.

Why join us

This is more than a job, it’s a place where you feel valued.

You get great training, support from friendly colleagues and a chance to make a real difference every day.

Be part of one of the UK’s top 10 Great Places to Work! 

You have


* Flexibility to work at short notice, as you’ll be the one picking your next shift.

 


* You’re a real people person, confident to work in different services, locations or teams and get on with colleagues.  


* You’ll have experience of supporting vulnerable people, and to be brilliant, you have a positive can-do attitude and the desire to learn and make a difference to our customers lives!  


* You’ll have previous experience of working with support plans, recording and using information concisely and effectively.

 


* You'll have experience working in high pressure situations and dealing with anti-social behaviours.


* You’ll have previous experience with property management.

Stronger together

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits


* Flexible working hours (Our typical shifts are 7am-3pm, 9am-5pm, 11am-7pm and 7pm-7am)


* We’re looking for you to work at our service in Guildford, however we have other services in Surrey that you could also cover shifts at if it suits you.


* You must be able to use technology for creating and updating support plans / doing mandatory learning / keeping in touch with colleagues. 


* You’ll need an Enhanced DBS check done and we pay for that.

 

What’s in it for you?


* We’re a living wage employer.

That means you’re paid...