Support Services Supervisor

Riverside County Information Technology Department (RCIT) is seeking a Support Services Supervisor to join the Inventory Management Division located in Riverside, CA.

Under the general supervision, to assign, supervise and evaluate work assignments of the Support Service Department personnel; to coordinate the day-to-day activities of the department; to act for the Support Service Managers or Supervisors as needed during absences; and to do other work as assigned.

Operation of an electric pallet jack and sit-down forklift will be required as needed.
Candidates will assist with assigning and scheduling daily work, establishing and maintaining inventory records, preparing reports, and supporting the receipt and distribution of materials and service requests.

Competitive candidates will have supervisory experience, proficiency in Microsoft programs, and experience using inventory software such as ServiceNow or PeopleSoft.

Candidates with electric pallet jack and sit-down forklift experience are strongly encouraged to apply.

This position follows a 9/80 schedule 6:30am to 4pm Monday - Friday with pay week Friday's off.

Incumbents of the class report directly to the Administrative Managers and/or Supervisors of Facility and Procurement Departments.

The incumbents will provide administrative and technical guidance to subordinate staff and assist managers in areas that include, but are not limited to, employee training, custodial inspections, maintenance, project planning, waste management, supply inventory, purchasing, communication needs and new product testing and evaluation.

Meet the Team!
Riverside County Information Technology is a full-service provider of IT services including communications, development, security, infrastructure, desktop support, helpdesk, and datacenter services.

Comprehensive systems support is also offered for email and messaging, smart phones, tablets, expert technical support, and production and test environments.• Assign, review, coordinate and conduct training sessions; assist in the review of schedules for daily assignments; assist in the testing of new products and make recommendation to manager.

• Supervise, inspect, and review daily work performance of staff; coordinating and recommending corrective solution where necessary.

• Participate in the interview and selection of new employees; coordinate the different service being offered to the department site from the Support service department.

• Organize and participate in the development of policies and procedures for the various units within the support service department.

Interpret policies to personnel as needed.

• Participate in the development of performance indicators.

Tour site regularly observing compliance with instruction and quality of work to assure that health and safety regulations are met.

• Supervise new furniture and surplus furniture installs.

• Assist subordinates in the receiving, inventorying, issuing, deliveries, custodi...