Payments-Digital Channels & Connectivity-Product Delivery Manager-Vice President

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.

Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in newly created Regulatory Transformation team, you work to enhance and optimize the way products are delivered to customers.

As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities



* Serve as the central coordination point across all pillars-the operational backbone and execution enabler


* Enables successful execution of the Hybrid address mandate by supporting delivery teams with structure, organization, and operational discipline


* Owns the creation and maintenance of polished, executive-level materials, including steering the committee decks, leadership updates and read-ahead


* Maintains high quality confluence pages and centralized repositories to ensure a single source of truth


* Establishes and continuously improves PMO standard, templates, digital footprints across the regulatory transformation portfolio


* Supports leadership in shaping and operationalizing the Newly created Regulatory Transformation Operating Model


* Leverages AI and automation tools to accelerate deck creation, meeting summarizes, reporting, and content maintenance


* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination


* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements


* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills



* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area


* Ability to produce executive ready presentations and written materials


* strong experience working across technology, product, ops, COS organization, and other key stakeholders


* Exceptional organizational skills and attentions to detail


* Influence without authority


* Creative problem solving and continuous improvement mindset


* Demonstrated ability to execute operational management and change readiness activities


* Strong understanding of delivery and a proven track record of implementing continuous improvement processes


* Experience in product or platform-wide release management, in addition to deployment processes and strategies

Preferred qualifications, capabilities, and skills...