F&B Duty Manager

Join the team at Crowne Plaza Adelaide Mawson Lakes, a contemporary hotel boasting 155 stylish rooms featuring cutting-edge technology and premium amenities.

With versatile meeting spaces, a vibrant Aviator Bar, and our premium restaurant Ember & Vine, this is where sophistication meets warm, genuine hospitality.

Ready to take the next step in your career? Join our team as Food & Beverage Duty Manager.

In this role, you’ll oversee daily F&B operations on shift, create memorable guest experiences, and inspire a passionate team dedicated to delivering exceptional service.

Every day is different, but you’ll mostly be


* Leading and coordinating the F&B team on shift to deliver premium service for our guests​


* Driving brand standards and valuing our winning ways, do the right thing, show we care and make a difference


* Assisting with managing schedules, absences and workflows to optimise operational efficiency


* Preparing food and beverages for guests and present items according to established health and presentation standards​


* Taking action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction


* Working as a team and communicate and co-ordinate with other departments to ensure excellent quality and service ​


* Driving initiatives to improve colleague satisfaction and engagement


* Performing opening or closing duties as required


* Ensure that colleagues stations are clean and maintained throughout shift​


* Manage C&E events on shift.

Greet clients, ensure they have everything they need and confirm daily schedules with them and the kitchen

What we need from you


* Degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field and/or; 3+ years’ related experience, including multiple venue management experience 


* A passion for delivering results and developing people and self


* Flexible with nights, weekend and public holiday shifts


* Responsible Service of Alcohol accreditation


* Responsible Person badge or willingness to obtain


* Have a service focused attitude, with a talent for delivering impeccable table service, including fostering policies and procedures to ensure consistency and high service


* You’ll know how to prepare a wide range of drinks and be able to train others


* You’ll be on your feet most of the day with lots of bending and kneeling​​​ 


* Sometimes you’ll need to lift, push or pull big objects like barrels and crates up to 23 kg​

What you can expect from us

We give our people everything they need to succeed, and reward your hard work.

With a range of benefits designed to help you live your best work life – including a full uniform or dry cleaning, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we ...