Human Resources Officer - InterContinental Brisbane

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.

Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s first and largest international luxury hotel brand.

Nestled in the heart of Brisbane’s CBD, InterContinental Brisbane offers 319 spacious hotel rooms and suites, an all-day dining restaurant and lobby bar, outdoor pool, fitness centre and Club Lounge, all in a prime location above Queen Street Mall, perfect for exploring the city’s top attractions.

With over 1800 square metres of meeting and events spaces, InterContinental Brisbane offers versatile function rooms and a Grand Ballroom catering for up to 1000 guests, making it a great choice for business and leisure events alike.

Reporting to the Director of Human Resources, the Human Resources Officer is supported by an HR Coordinator and works closely with hotel managers and colleagues to set the tone for the hotel, by living and leading the InterContinental brand values and executing a variety of generalist HR processes and functions.

This opportunity is perfect for an experienced HR professional who is truly passionate about people and hospitality.

Your day to day


* Work within a small HR team to ensure seamless daily operations and exceptional service delivery.


* Perform a range of generalist HR functions, executing with efficiency and accuracy to a high standard.


* Assist with IR matters and provide timely advice, ensuring hotel policy and legal compliance.


* Plan and execute colleague engagement initiatives, social events, and recognition programs.


* Collaborate with trusted external partners to source talent and create recruitment pathways.


* Support leaders with rostering, award interpretation, and compliance with Australian employment legislation.


* Champion a safe, inclusive, and sustainable workplace, supporting WH&S and WorkCover processes and ensuring safe work practices are upheld.


* Coordinate training activities, including mandatory learning and development programs.


* Support performance management cycles and assist leaders with development and growth queries.


* Conduct engaging orientation and onboarding sessions to help new colleagues feel valued, supported and connected from day one.


* Collaborate with leaders, facilitate contract development and drive compliance with onboarding procedures.


* Serve as a friendly, professional and reliable point of contact for workplace concerns, colleague welfare and HR and Payroll related questions from hotel colleagues.


* Maintain the HRIS and employee records, ensuring data accuracy and confidentiality.


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