Design Consultant

TileBar is a leading design resource dedicated to transforming spaces.

Through tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most inspiring tile and stone shopping experience in the industry.

Through a curated product assortment, technical innovation personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic.

We are seeking an enthusiastic and service-driven Showroom Design Consultant to join our Logan Circle Showroom.

In this role, you will be working directly with a diverse clientele, ranging from homeowners to designers & architects to contractors and installers, offering each personalized service and expert advice.

TileBar offers a competitive compensation package that includes a strong base salary and commission incentives.

Responsibilities

To thrive in this role, you will be expected to successfully perform the following duties:

Client Engagement: Serve as the primary point of contact for clients, offering expert advice, addressing inquiries, and resolving issues promptly and professionally to ensure satisfaction and a seamless experience.

Design & Consultation: Curate materials and recommend the ideal products for a wide range of residential and commercial applications.

Create custom room packages and design boards that reflect the needs and desires of our clients.

Product Knowledge: Maintain an in-depth understanding of TileBar's product offerings, brand values, and industry trends, and share this knowledge with clients to provide the best solutions.

Sales & Order Management: Handle the entire sales process, from quoting and order fulfillment to processing purchase orders and sample requests.

Ensure all sales activities are logged and tracked within our CRM system.

Team Collaboration: Work closely with local team to ensure all brand standards are met.

Work in partnership across the organization to ensure timely and efficient order processing and delivery.

Relationship Building: Establish and maintain long-lasting client relationships, helping to foster loyalty and repeat business.

Brand Ambassador: Be a consistent and positive representation of TileBar's brand image and culture in all interactions.

Upholding our values, vision and commitment to exceptional customer service.

This may include additional duties as requested.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

Experience & Education

• High School Diploma or equivalent required; Bachelor's Degree preferred.

• 3-5 years of sales or customer service experience, preferably in retail, showroom, or luxury sales environments.

• Experience in tile, natural stone, textiles, furniture, building materials, or supply chain industries is a plus.

Sales & Customer Engagement

• Proven ability to meet and exceed sales targets and KPIs through consultat...