Director, Applications - TForce Freight

Job Description

Job Title: Director, Applications (Customer)

Job Summary: The Director, Applications (Customer), collaborates with strategic partners to create an Information Services (I.S.) strategy and plan in support of business strategies and goals.

This position establishes direction for the development and implementation of quality technical solutions in support of the I.S.

strategy and plan.

This position provides full systems life cycle management leadership to ensure project alignment with business strategies and needs across multiple business and/or technical domains.

He/She oversees component and data architecture design, technology planning, and applications development initiatives to meet business requirements and to ensure compliance.

This position provides strategic management oversight of application development project plans, integrations, and impact of emerging technologies on the organization.

He/She establishes and approves resource allocations to ensure full accountability for decisions influencing the success of project deliverables, deadlines, and budgets.

This position directs and inspires teams, champions creativity, encourages skill enhancement and innovation, and promotes overall staff development.

He/She applies a broad and deep IT knowledge to provide consultation and manage strategic relationships.

Job Responsibilities:


* Creates an integrated information technology plan to support one or more organizational or portfolio strategies having cross-functional and/or cross-portfolio impact.


* Provides overall leadership for the development and implementation of I.S.

policies and aligns I.S.

and business strategies within functional/portfolio areas.


* Establishes and maintains internal and external strategic relationships to identify opportunities for evolving business strategies and service improvements.


* Creates business awareness to effectively set project direction and to drive strategies.


* Communicates the business vision and strategy to translate high level organizational goals into business plans.


* Leads the workforce to collaboratively meet evolving business needs and objectives.


* Oversees the management of projects to ensure adherence to standards and to provide corporate governance oversight.


* Manages project risk and impact to drive problem resolution and to ensure change control processes are effectively executed.


* Directs resource planning and allocation within a portfolio to ensure system development project and program success.


* Reviews and approves application maintenance and provisioning activities to meet service level objectives.


* Oversees maintenance and support costs to drive opportunities for improvement.


* Reviews applications' reliability to influence areas for improvement.


* Develops and manages department and project business plans to forecast operational costs and to ensure actual expenses are in alignment with plans f...