Sr. Commercial Lines Account Manager

Salem Five is a growing regional financial services organization with a rich history of over 160 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.

Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.

Salem Five believes deeply in supporting the communities in which we reside.

Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA.

We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees.

Come see what we’re all about.  

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Other duties may be assigned.


* Contributes to agency growth by upgrading, rounding and maintaining existing business that is consistent with the agency’s standards for acceptable business.


* Services an assigned book of existing Salem Five Insurance Services LLC (SF Insurance Services) customers by addressing all of their insurance and risk management needs.


* Provides above average quality service and assistance to all new and existing clients.


* Follow standardized departmental procedures to include but not limited to, all renewals, on-going service and new business submissions.


* Identifies markets that will assist the unit in new business placements.


* Places insurance contracts with insurance carriers.


* Work with producers on new business Include marketing, quoting and proposal preparation.

Offer suggestions including coverage, limits and other risk management related topics.


* Reviews all insurance policies for accuracy.

After billing has been completed by department administrative assistant communicate with client regarding renewal changes via written cover letter.


* Maintains a high sensitivity level for error ratio and omissions regarding account service.


* Demonstrates compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position.


* Attend weekly department meetings prepared to review and discuss new business, lost business, renewals deemed at risk, quotes in progress and any issues relevant to insurance carriers or clients.


* Regular attendance is essential to this position.


* Assumes additional responsibilities as requested.

EDUCATION and/or EXPERIENCE:

Bachelors’ Degree or a minimum of five years related experience and/or training; or equivalent combination of education and experience.  CPCU and CIC preferred.    Must have experience with Word, Excel, and various rating programs required.   Ability to use an advanced agency manageme...