EM Intake Technician - Common Pleas

The Lucas County Court of Common Pleas, Regional Court Services is seeking a dedicated and experienced leader to serve as Part Time EM Intake Technician.

The opening is for up to 20 paid hours a week, Monday through Friday from 4:30p - 8:30p.  Position will have holidays off.

JOB PURPOSE AND OVERVIEW

Complete screening and intake process on clients ordered onto electronic monitoring.

Complete data entry, provide backup, and technical caseload supervision support for the Electronic Monitoring program.

Provide after hours on-call coverage of electronic monitoring clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE POSITION

The following duties indicate the general nature and level of work performed by this position.

They are not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position.

Other duties may be required or assigned at any time.

1.

Screen clients for program eligibility.
2.

Interview and orient new clients to the program.

Prepare new client files.
3.

Provide written notification of client placements and terminations to the appropriate agency.
4.

Maintain inventory of equipment at satellite sites.

May be required to transport equipment.
5.

Enroll clients in case management and electronic monitoring vendor website.
6.

Answer telephones, take messages and/or assist the caller.
7.

Maintain spreadsheets for unreturned/lost/stolen equipment inventory management.
8.

Provide back-up support for supervision officers through mapping client activities and responding to day-time alerts as needed.
9.

Provide back-up support for administrative clerks as needed.
10.

Participate in after hours on-call coverage and respond to critical alerts.
11.

Assist with compilation of statistics for the Electronic Monitoring program.
12.

Maintain working knowledge of electronic monitoring equipment in order to troubleshoot malfunctions.
13.

Assist in maintaining program policy and procedure manual in coordination with Unit Manager.
14.

Maintain professional and technical knowledge by attending applicable training as required.

QUALIFICATIONS AND REQUIREMENTS

1.

Minimum of a High School Diploma.
2.

NORIS/LEADS certification required within 30 days of hire.
3.

Must possess and maintain a valid Driver’s License.
4.

May be required to drive own and/or County vehicle.
5.

Excellent interpersonal skills including the ability to develop and maintain effective working relationships with judges, other elected officials, Court employees, law enforcement officers, lawyers, outside agencies, businesses, and the general public.
6.

Ability to maintain sensitive and confidential information.
7.

Ability to effectively and professionally communicate verbally and in writing in English to diverse audiences, and to produce concise, error-free documents and reports.
8.

Must be conscious of and sensitive to the diversity within the Court’s jurisdiction and be able to interact professiona...