Concierge Receptionist, front desk, full-time

The Concierge will provide administrative and front desk support to ensure smooth day-to-day operations of the community.

This includes clerical duties, visitor reception, telephone coverage, coordination of transportation logs, and support with basic business office functions such as processing invoices for corporate accounting.

Candidates with business office experience as a receptionist or administrative assistant preferred.


* The Concierge will work Monday-Friday, 8:00 am-5:00 pm with a 1-hour lunch.


* A successful candidate can expect a wage commensurate with experience of $20.00-22.00/hour and full-time benefits provided by PACS.


* This position has no clinical involvement or duties of any kind.

Candidate selection for interviews will begin on Tuesday, January 6.

Essential Duties and Responsibilities
--Greet and welcome residents, guests, vendors, and visitors with a professional and friendly demeanor.
--Answer and direct telephone calls; take accurate messages as needed.
--Provide general administrative and clerical support to the Executive Director and department managers.
--Process, scan, and submit invoices to corporate accounting for payment.
--Assist with handling incoming and outgoing mail and package deliveries.
--Maintain schedules, including meeting room bookings and transportation logs.
--Provide support to the front desk by ensuring coverage, organization, and responsiveness.
--Maintain a tidy and professional reception/administrative area.
--Assist with coordination of vendor visits, work orders, and property management needs.
--Support resident service needs by redirecting inquiries or requests to the appropriate department or resource.
--Uphold confidentiality regarding resident information at all times.
--Perform other duties as assigned by the Executive Director.

Resident Interaction & Customer Service
--Serve as a welcoming and reliable point of contact for residents at the front desk.
--Respond promptly and courteously to resident requests and concerns, ensuring follow-up when needed.
--Help coordinate non-clinical resident services such as transportation scheduling, package delivery, and visitor assistance.
--Promote a positive community atmosphere by engaging with residents in a professional and approachable manner.

Supervisory Requirements

This position has no supervisor responsibilities

Qualification

Education and/or Experience

Must possess, as a minimum, a high school diploma or GED.

Previous administrative or receptionist experience preferred.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situ...