Director, SC Operations Support

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires.

You know that a positive work environment creates happy employees, which boosts productivity and dedication.

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

As the Director, Supply Chain Operations Support, you will lead strategic growth and operational enablement initiatives across the GXO Direct network, aligning enterprise objectives with scalable execution.

You will drive business expansion through cross-functional leadership, governance oversight, and disciplined performance management, while optimizing capital investments, enhancing customer outcomes, and delivering financial, operational, and quality targets.

This role will serve as a catalyst for continuous improvement, Lean transformation, and innovation, ensuring GXO's supply chain operations remain agile, compliant, and positioned for long-term growth.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:


* Set strategic direction for growth initiatives, aligning with enterprise objectives and market opportunities


* Drive business development and account expansion through innovative solutions, contract optimization, and strategic partnerships


* Ensure governance and compliance across contractual obligations, risk management, and customer satisfaction


* Oversee capital investment strategies and asset deployment to maximize ROI and operational efficiency


* Lead cross-functional programs to enhance performance and scalability within the GXO Direct network


* Deliver annual financial, operational, and quality targets through disciplined execution and continuous improvement


* Champion Lean principles and cultural transformation, fostering diversity and a high-performance environment focused on innovation


* Define and monitor KPIs, establish performance frameworks, and remove barriers to achieve organizational objectives

What you need to succeed at GXO:

At a minimum, you'll need:


* 7+ years of leadership experience in supply chain, logistics, or operations management


* Proven track record in strategic planning, program execution, and P&L responsibility

It'd be great if you also have:


* Bachelor's degree; MBA or advanced degree preferred


* Certifications in Six Sigma, Kaizen, or other process improvement methodologies


* Deep expertise in vertical supply chain and emerging logistics technologies


* Ability to influence at all levels, negotiate complex agreements, and drive change in dynamic environments


* Strong analytical and ...