Records Clerk, Sr

Title: Sr.

Records Clerk Department: Claims
Union: OPEIU 29 Grade: 15

Position Summary

The Sr.

Records Clerk maintains clerical queues and mailboxes related to eligibility and correspondence and ensures workflows are handled within assigned guidelines.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Key Duties and Responsibilities


* Maintains member and dependent files in appropriate system; reviews and enters information relative to the support of the operations staff


* Generates and releases forms and letters as required.


* Performs clerical duties which may include preparing enrollment packets, processing mail, copying, faxing, scanning, or filing.


* Provides general office support as assigned by leadership


* Performs other duties as assigned.

Minimum Qualifications


* High school diploma or GED.


* One year of experience of data entry.


* Organizational skills with an attention to detail.


* Thorough understanding of the sensitive nature of working with personal information and the ability to maintain discretion.


* Computer proficiency including MS Office tools and applications.



*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job.

Duties, responsibilities and activities may change at any time with or without notice.

Working Conditions/Physical Effort


* Prolonged periods of sitting at a desk and working on a computer.


* Must be able to lift up to 15 pounds at times.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.

If reasonable accommodation is needed, please contact the Recruiting Department at recruiting@zenith-american.com , and we would be happy to assist you.

Please note that in compliance with certain state law, we are displaying salary.

This rate is intended for hires into this location.

Compensation: $23.69/hr

Zenith American Solutions

Real People.

Real Solutions.

National Reach.

Local Expertise.

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.

The original entity of Zenith American has been in business since 1944.

Our co...