Sr Engineer- IT Infrastructure

Description & Requirements

Maximus is seeking an IT Infrastructure Sr Engineer to work remotely as part of the DMCS Infrastructure team which is responsible for all systems on the DMCS contract.

The team monitors the health of all systems and oversees new system builds, security, consolidations, relocations, migrations, and decommissions.

Systems are located across several Amazon Web Services (AWS) accounts for the program.

Interaction with vendors and contract support groups is required.

The position is a fully remote position requiring US citizenship and physical work location in CONUS.

Applicates must have the ability to pass a background check.

After-hours and weekend work is required on occasion to support the systems.

The Majority of the DMCS systems are Windows OS.

Any new staff member would be a member of the DMCS Infrastructure team.

New hires would be expected to perform or contribute to the work listed as well as all daily, weekly, monthly, or annual work activities assigned by the DMCS Infrastructure Manager.

Essential Duties and Responsibilities:
- Responsible for researching, designing, building, supporting, and deploying virtualization technologies and VDI.
- Troubleshoot performance issues related to ESXi, Virtual Machines, and vCenter.
- Responsible for coordinating the overall design of new clusters and growth of existing Data Centers.
- Automate existing processes using VMware products (vRA, vRO).
- Provide level 1 & 2 support to VMware customers and field personnel.
- Manage, research, and resolve issues relating to VMware automation products including basic isolation of issues located in third party products that interact with VMware automation products.
- Create and manage knowledge base content including; problem solutions, best practices, and informational articles.
- Maintain a high level of proficiency in all VMware, Microsoft, and UNIX technologies.
- Willingness to take ownership of tasks and drive them to completion.
- Work collaboratively with other technical resources and vendors.
- Collect and provide existing resource consumption.
- Proactively predict growth and ensure high availability solutions in the environment.
- Work in a global team environment.

- May provide guidance, coaching, and training to other employees within job area.
- Design simplified processes for our 24x7 operations center.

Job Specific Responsibilities

-Lead Microsoft Windows system vulnerability management and ensure compliance with security best practices.

-Administer Microsoft Windows servers, including deployments, storage management, and patching.

-Perform lifecycle activities such as firmware upgrades, CVE remediation, and the use of tools like AWS Console, Splunk, and Symantec DLP.

-Develop and maintain scripts for automation and system management.

-Manage Active Directory, Group Policy, DNS records.

-Monitor infrastructure performance and troubleshoot issues using server and network monitoring tools.

-Assist with devel...