Senior Employer Engagement Account Manager

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.

Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Your role is to identify and develop strategic relationships with regional/key employer partners/organisations, and establish, and grow a pipeline of sustainable employment opportunities within the region.

You will focus on growing employment sectors to identify new opportunities, and ensure we understand, and can adapt to changing market demands.

You will also directly support and manage a team of 'Regional Account Managers' to deliver the Employer Engagement Strategy within a defined region.


* To motivate, support and manage the performance of a team of Regional Account Managers, to meet and exceed performance targets (both contractual and financial) within the compliance, quality and health & safety standards required


* Support the development of the team through regular appraisal and reviews


* To oversee the management and development of relationships with key employer partners/organisations to ensure required levels, and quality of appropriate, employment opportunities for our participants are identified and shared


* To oversee the collation of accurate forecasting, performance data, and employer feedback to support the Head of Employer Engagement, and other internal colleagues


* Development, and ownership of regional sector plans, linked to the national employer engagement strategy


* Source and share market insight/feedback from key employ partners/organisations to support and influence the LMI analyst role


* Identification, engagement and management of key employer relationships within a sector(s), and region to become the 'recruitment partner of choice'? Development and management of employment opportunity pipeline including ringfenced/guaranteed vacancies, work experience placements, job fairs etc.


* Coordination of recruitment activity to ensure employer needs are met


* Expert advice, guidance and support e.g workforce planning, training needs analysis


* Co designing employment routeways to address current/future recruitment needs


* Facilitate and encourage employer support as part of the prescribed customer journey e.g sector insight sessions, assessment centres


* Supporting the Head of Employer engagement, and Dir.

Of Employer engagement with key account management of Strategic/National partners


* Working with the 'Employer collaboration Lead' to work engage and support local partner organisation(s) (e.g LA's, LEP's, CPN partners etc) relationships


* Acting as an 'ambassador' for customers who require extra support, to...