Temporary Senior Claims Adjuster

Applications will be reviewed on Wednesday, December 24, 2025

The County of Riverside's Human Resources Temporary Assignment Program (TAP) seeks to fill a Temporary Senior Claims Adjuster.

This is a full-time, temporary position located in Riverside , California .

Key responsibilities include:

Claims Management Support: Process and manage indemnity and expense payments.

Conduct investigations on existing claim inventories.

Review and maintain file reserves to ensure accuracy and adequacy.

Document and Communication Handling: Review, sort, and document incoming mail.

Return voicemails and maintain timely communication with stakeholders.

Draft and send instructions to the Clerk of the Board regarding rejection letters.

Medical Malpractice and Legal Support: Assist with Medical Malpractice verification processes.

Request and obtain police reports.

Prepare and send subrogation letters.

Summarize and analyze liability information in claim files.

Assist in gathering documentation from stakeholders for legal defense.

Administrative and Data Integrity Tasks: Perform data entry to maintain file integrity.

Obtain signatures for notarization related to collections.

Make contact calls as needed to support case progress.

Work schedule: Monday-Friday; Hybrid.

Meet the team!

The Human Resources Department strives to effectively serve and partner with our community, departments and employees by leveraging best practices and innovation to foster a thriving county.

TAP Benefits: https://rc-hr.com/temporary-medical-assignment-program-tapmap• Workers' Compensation Claims: Reviews, investigates and processes reports and claims concerning on-the-job injuries or job-related illness of County employees for claims filed against the County and determines if the illness or injury is compensable; arranges disability evaluation appointment and maintains medical control; responds to inquiries from excess insurance carriers, doctors, and legal professionals.

• Prepares cases for legal defense; assists in the preparation of appeals cases before the Workers' Compensation Appeals Board; secures documentary evidence of births, deaths, marriages and divorces in fatality cases.

• Evaluates advisory and informal ratings as a basis for claims settlement; rates permanent disabilities pursuant to California Rating Schedule; approves payment for medical services, temporary disability and permanent disability awards subject to delegated authority as determined by the Risk Management Division Manager.

• Prepares subrogation recovery cases; analyzes investigative and police reports; arranges special investigations and medical examinations.

• Develops, maintains, and analyzes statistical data on claims expenditure trends and provides appropriate report and recommendations; stays abreast of current Workers' Compensation and civil claims litigation.

• Senior Workers' Compensation Claims: Assigns and reviews the work of Adjusters and Technicians; trains and provide...