Communications Manager

We are looking for a strategic communicator to join the JPMorganChase's Commercial & Investment Banking communications team supporting Digital & Platform Services (D&PS) organization.

Digital & Platform Services accelerates transformation within Commercial & Investment Bank by uniting Technology, Operations, Digital Innovation, AI, and Data teams to create future-ready products and platforms.

As a Communications Manager within Commercial & Investment Banking you will support the Digital & Platform Services (D&PS) organization.

In this dynamic role, you will lead internal communications for the Commercial & Investment Bank Technology team, supporting key initiatives and providing executive communications support.

You will craft compelling narratives that blend complex technical concepts with engaging stories, leading transformation and innovation.

As a creative and passionate leader you will explain technical ideas and lead engagement across diverse audiences.

Job responsibilities:



* Serve as Communications lead/partner for Commercial & Investment Bank Technology.


* Devise strategic communications plans and campaigns to meet our business and employee engagement needs; partner closely with leadership team members, business management, human resources partners and other stakeholders to ensure a cohesive communications strategy to tell a holistic story; write executive communications for executives in their voice and style.


* Partner closely with other executive communications partners across Commercial & Investment Bank Technology, Global Technology and other lines of business.


* Serve as lead publisher and content manager for intranet homepages and subpages - publishing news and feature articles and accompanying graphics; source content for intranet articles and other editorial content.


* Manage broadcast email publication scheduling and use Targeted Email tool to distribute large-scale broadcast messages to D&PS employees; use data to identify patterns and adjust communications strategy accordingly to be most effective.


* Ensure consistency of messaging and engagement with broader business or firmwide programs and strategic initiatives/priorities, such as AI for Tech and app and infrastructure modernization.

Required qualifications, capabilities, and skills:



* 6+ years of corporate communications experience, Technology and Content including extensive hands-on writing, editing, project management, presentation building and executive communications.


* Experience working with C-suite executives with demonstrated success developing executive-level messages, providing communications counsel to senior management teams and executing strong communications strategies.


* Excellent writing skills with a strong ability to turn complex technology stories into a compelling and relatable narrative.


* Organized self-starter, project manager and multi-tasker with a proven ability to track complex and overla...