HRS Operation Specialist, East Asia Pacific

In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all-our colleagues, customers, partners, and the communities and societies we serve.

Whether it's through our products, software, and services that propel the digital transformation of energy management and automation, or through our corporate citizenship and volunteer activities, we make a meaningful impact by empowering people and organizations to become more resilient, electric, and digital.

Which is where you come in.

Working at Schneider Electric means working toward a cleaner, better world.

You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The role :

We are seeking a dedicated and proactive HR Services Operataion Specialist with fluency in English, to remotely support East Asia Pacific employees and the HR operations team from Malaysia.

The role primarily involves providing efficient and effective HR services to internal stakeholders, collaborating closely with the country HR operations and payroll team while ensuring compliance with company policies and procedures on various HR functions and operational excellence.

The successful candidate will play a key role in delivering high-quality HR support and services to our organization.

What will you do?


* Manage the end-to-end employee lifecycle processes, including onboarding, offboarding, and employee data management.


* Collaborate closely with the country HR operations and payroll team, advising and supporting on time/attendance/OT, leave systems, payroll, and statutory compliance matters.


* Administer employee benefits programs and address benefits-related inquiries in collaboration with the HR team.


* Ensure compliance with local labor laws and HR regulations.


* Address employee inquiries and issues through a ticketing system, ensuring timely resolution and exceptional service delivery.


* Actively identify improvement opportunities, maintain operational excellence, and promote standardized processes.


* Demonstrate strong attention to detail and act as an SOP documentation expert, ensuring all processes are accurately captured, updated, and easily accessible for knowledge transfer and compliance.


* Collaborate with cross-functional teams to streamline HR processes and enhance service delivery efficiency.


* Contribute to the development and improvement of HR service delivery processes and workflows to enhance efficiency and employee experience.


* Participate in ad hoc projects and activities as required to support HR operations.

What qualifications will make you successful for this role?


* Bachelor's degree in HR management, business administration, or related field.


* Strong organizational skills with the ability to prioritize and manage multiple tasks effectively.


* Fluent in English (both written and spoken), additional ...