Director, Credentials Verification Office (CVO)

Nemours Children's Health is seeking an experienced Certified Director of the Credentials Verification Office (CVO) to manage the operations of Enterprise credentialing functions.

T he director is responsible for overseeing the operational function and daily activities of the CVO and ensures compliance with all relevant regulations and standards.

This position provides best practice administrative management services for all aspects of the Department.

The position serves as a liaison between CVO, Medical Staff Services, practice leaders and other customers.

The ideal candidate must have Certification from the National Association Medical Staff Services as a Certified Professional In Medical Staff Services Management (CPMSM) or a Certified Provider Credentials Specialist (CPCS)

The candidate must have a strong background in Medical Staff credentialing functions.

The CVO supports two Medical Staffs of approximately 2400 physicians, nurse practitioners, physician assistants, and other practitioners at Nemour's Children's Health in Wilmington and Nemours Children's Health in Florida.

Essential Job Functions:

Plans, implements, organizes and directs a comprehensive, enterprise-wide credentialing verification program.


* Establishes, influences and implements policies, procedures and systems to accomplish the credentials verification and enrollment process.


* Directs all aspects of a credentialing verification system.


* Researches, selects controls and maintains credentialing software.


* Leads a comprehensive and technologically driven verification process to ensure continuity, accuracy, completeness and timeliness.


* Protects the integrity and security of the database.


* Provides guidance on accreditation, regulatory issues, national standards and best practices.


* Plans and manages the operations of CVO.


* Hires, trains, evaluates and develops staff.


* Establishes and monitors shares departmental metrics and key performance indicators.


* Establishes reliable methods, checklists and other work products to ensure consistency in performance and compliance with regulatory and accrediting agencies.


* Creates and monitors a departmental budget.


* Promotes ongoing education.


* Promotes and directs the use of process improvement tools and thinking to create greater value.


* Collaborates with key stakeholders on managing an ongoing reporting process that is accurate and timely.


* Focuses on creating and aligning goals in support of the organization's Mission.

Serves as liaison between CVO, Medical Staff Services, practice leaders and other customers.


* Manages requests for customized reports and other information.


* Provides guidance on accreditation, regulatory issues, national standards and best practices.

Requirements:


* Bachelor's Degree preferred- In lieu of the educational requirements, previous work history in credentialing and years of experience may be ...