HPC Hardware Technical Deployment Specialist

HPC Hardware Technical Deployment Specialist

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

Management Level Definition:

Contributions include applying intermediate level of subject matter expertise to solve common technical problems.

Acts as an informed team member providing analysis of information and recommendations for appropriate action.

Works independently within an established framework and with moderate supervision.

This is a traveling role and you will be expected to travel ~70% of the time.

Responsibilities:


* Work as part of a team to install and deploy small, medium and large-scale high-performance computing systems in various customer locations in North America.


* Responsible for rack/stack, connecting and cabling system according to point-to-point cabling maps and SCHD specifications.


* Power up, validate and run health checks on HW, troubleshooting and working to correct any issues.


* Participate in system acceptance, working to resolve any HW fallout on the system.


* Responsible for ordering, returning and managing parts while onsite and following all parts handling policies and procedures.


* Analyze, troubleshoot, and resolve issues including HPE Enterprise systems, servers, storage, and networking.


* Demonstrate hands-on practical knowledge of systems and policies.


* Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of HPC/datacenter support activities.


* Provide appropriate documentation of tasks and activities and technical outlines.


* Responsible for following all HPE Travel Policies and Procedures.

Education and Experience Required:


* 3 + years of technical experience and a Associates Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience.

Skills and Requirements:


* Located within 30 miles of a major airport


* Must be a US Citizen


* Ability to quickly learn and pick up hardware technical requirements as it relates to installation, troubleshooting and break-fix.


* Understanding of a Data Center IT Operations e...