Executive Administrative Officer

SUMMARY:

Provides administrative and secretarial support for a higher-level executive.

Assumes administrative responsibility for projects that may be complex and/or involve wide impact and confidential issues.

Requires minimal supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Includes the following, other duties may be assigned;

• Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.

• Exhibits superior customer service as an Austin Bank team member.

Demonstrates high-quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs.

Helps promote a loyal relationship between the customer and Austin bank.

• Participates in developing a teamwork atmosphere with co-workers as part of department or branch location by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals.

• Has a responsibility to stay abreast of company communications by reading publications, announcements and company e-mails, etc.

• Take advantage of appropriate communication channels regarding bank related business matters.

• Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval.

• Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally.

• Greets customers and provides superior customer service.

• Assists in coordinating departmental activities.

Initiates appropriate action required needed to expedite task completion.

• Schedules appointments, takes dictation, composes and types correspondence, reads and routes incoming mail, and performs other administrative and clerical duties.

• Files correspondence and other records.

• Resolves matters of a routine nature to conserve supervisor's time.

• Records minutes of staff meetings.

• Arranges travel schedule and reservations.

• Handles confidential and sensitive information with proper discretion.

• Prepares required reports as necessary.

• May provide guidance to secretaries, clerks, assistants or processors within the departmental unit.

• Maintains established department and Bank policies, procedures and objectives and quality assurance.

QUALIFICATION REQUIREMENTS:

• Physical attendance at the workplace is an inherent requirement of the role

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERI...

Austin Bank Job EXECU002628 by eQuest