VIE - E-commerce & Trade Marketing Project Manager Hermes Parfum et Beauté - Miami (M/W)

Job Description

Reporting to: E-commerce Manager (50%) and Marketing Manager (50%)

Position Overview : The E-commerce & Trade Marketing Project Manager plays a key role in ensuring seamless execution of online animations and omnichannel initiatives, supporting both digital and physical channels through store openings, optimizations, visual rotations, and brand visibility.

This position serves as a business coordinator, driving cross-functional projects, between Digital and Marketing teams at a regional and global level (E-commerce, marketing teams in Paris).

Regional scope for Americas: Local Market and Travel Retail USA + Latin America

E-commerce responsibilities:

Online Campaign Execution & Digital Optimization:


* Execute online campaigns and implement digital optimizations to maximize visibility and engagement.


* Ensure timely updates of e-commerce platforms in line with product launches, animation calendars, and brand guidelines.


* Collaborate with clients and digital agencies to produce and deliver all required assets for optimal online presence.


* Coordinate with global teams in Paris to validate and approve assets and animations.


* Monitor online spaces regularly to identify improvement opportunities and maintain a premium brand image.


* Support the development and delivery of "Drive-to-Store" assets for physical points of sale.


* Track emerging e-commerce sites and platforms with strong growth potential and assist in opening new online doors.

Client Relationship Management:


* Collaborate with the manager to maintain strong client relationships across regions through consistent communication and follow-ups.


* Participate in weekly and monthly touch-base meetings with clients to monitor project progress and implementations.


* Track meeting agendas, discussion points, and follow-up actions to ensure clear and consistent communication.


* Provide clients with regular updates on e-retail and trade plans to maintain transparency and alignment.

Analysis & Reporting:


* Partner with the Marketing Manager to develop detailed e-retail plans per door based on market priorities and budget.


* Clean, consolidate, and analyze monthly sales data to ensure accuracy and actionable insights.


* Evaluate online door performance and contribute to comprehensive monthly and quarterly reports.


* Collaborate with clients to request and analyze campaign activation results for continuous improvement .

Marketing responsibilities:

Visual Merchandising:
Lead Travel Retail Americas visual rotations, including:


* Build the Visual Rotation Calendar for all TR Americas (Generic + PS doors)


* Propose a montage of the Visual Rotations per main PS door (launches, KCPs)


* Forecast visual proofs


* Send visual proofs to our providers and main clients


* Be the warrant of the quality of each visual produced


* Visuals orders, approval, production, shipment coordination...