Marine Manager - InterContinental Hayman Great Barrier Reef

About us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries.

As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.
The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.

 We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School. 
 
About the Role

The Marine Manager oversees the operational management of all marine and watersports functions, including marina operations, marina and berthing management, vessels and marina maintenance, delivery of motorised water sports and management of private charters/berthing and liaising with external tour providers, with a strong focus on guest satisfaction, safety, compliance, and revenue generation. This role is responsible for delivering an exceptional guest experience by actively engaging with guests, anticipating their needs, responding to feedback, and working collaboratively with other departments to drive service standards and continuous improvement.

The Manager ensures all operations meet legal, safety, and quality requirements, maintains clear procedures, supports audits and sustainability initiatives, and builds strong relationships with the local community to enhance the resort’s reputation and service offering.
In addition, the Manager leads, mentors, and develops the marine team, fostering a high-performance culture built on accountability, collaboration, and outstanding service.

Responsibilities include recruitment support, onboarding, training, and close collaboration with HR to ensure compliance with employment laws and organisational standards.

The role also carries full financial accountability, including revenue growth, cost control, procurement, inventory management, labour optimisation, and detailed operational reporting.

By sourcing innovative products and services, aligning outlet strategy with broader business objectives, and embedding best practice across operations, the Manager drives profitability while supporting responsible business, environmental stewardship, and long-term operational excellence.

Salary $90k 
 
 

What we need from you

We are seeking a confident and capable leader with strong team management skills and proven experience in marine operations.

The ideal candidate brings a strong focus on guest experience, holds current Master 24, MED2, Senior First Aid, Oxygen, and CPR certifications, and demonstrates sound financial acumen with experience managing budgets and controlling costs.

A solid understanding of WHS policie...