Communications Tech 2

At Antietam Broadband, we have the job for you! We have an immediate opening for a Communications Tech 2.

This position is responsible for providing customer support, installation, and maintenance to broadband customers in residential and commercial environments.

This position is also responsible for fiber splicing, fiber installation, cutting and prepping terminals, and supporting new construction fiber builds.

We are looking for motivated individuals who can deliver an exceptional “Antietam Broadband customer experience” that is second to none.

Opportunities for advancement, a robust benefits package, and a friendly atmosphere await.

Apply today to join the Antietam Broadband team!

Title: Communications Tech 2

Location: Office located in Hagerstown, MD

Rate: $21.75 - $26.00/hour

Full-Time/Part Time: Full-Time

Reporting to: Technical Operations Supervisor

Primary Responsibilities Include:


* Install, disconnect, connect, upgrade, downgrade, make changes, troubleshoot, and repair customer services for residential and commercial locations.


* Install fiber drops, interior fiber wiring, ONTs, customer fiber equipment, and complete end-to-end fiber service installations.


* Perform fiber splicing for new construction, maintenance, restoration, and customer activation, including both aerial and underground applications.


* Maintain broadband and fiber systems by testing to locate trouble, opening cable to replace or repair defective sections, and sealing/closing cable.


* Splice cable to protector devices, fiber terminals, distribution frames, and splice drop cable to feeder/distribution systems.


* Educate customers on services being provided, proper equipment use, and propose/sell additional solutions and upgrades.


* Maintain an appropriate and professional image of the company through appearance, demeanor, driving habits, and customer interactions.


* Assist with new construction projects including fiber placement, terminal installation, and cutover activities.


* Perform other duties as assigned.

Qualifications


* High School Diploma or GED


* A valid Driver’s License and clean driving record is required


* 1–2 years of CATV, fiber installation, or other relevant technical/electronic experience.


* Able to install, troubleshoot, and repair customer products/services using knowledge of plant distribution, fiber systems, and customer equipment.


* Ability to install and run fiber drops, interior fiber pathways, and terminate customer fiber services.


* Able to locate and mark underground services utilizing test equipment, prints, and database mapping software.


* Splice and repair fiber, including fusion splicing, ribbon splicing, and prepping fiber terminals for activation.


* Knowledge and experience working with electronics, DC power, and fiber optic equipment.


* Able to properly operate small hand tools, power tools, and test equipment.


* Able t...