Director of Quality & Safety

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Department:
Quality Management

The Director of Quality and Safety is responsible for providing leadership, direction, and implementation of all quality/performance improvement (PI) activities to ensure compliance with regulatory and accrediting body requirements and organizational goals, encompassing the performance of the medical staff, nursing staff, and support services.

The Director collaborates with the medical staff to ensure that the performance improvement programs effectively monitor, assess and continuously improve the quality of care and service provided.

The Director executes strategic planning and implementation of improvements to reach milestones in Quality and Safety.

The Director, under the direction of the VP, Quality and Risk Management, will work with all levels of the organization to position Salinas Valley Health to achieve excellence in quality and safety and provide leadership and direction to assess, improve, monitor, and report the safety, effectiveness, efficiency, patient centeredness, equity, and timeliness of healthcare and services for all patients.

The position reports directly to the VP, Quality and Risk Management.

1.

Oversees public reporting for all required and voluntary reporting to federal and state regulatory and accrediting agencies.

Ensures accurate and timely completion of all data abstraction/data entry for all required and voluntary reporting to federal and state regulatory and accrediting agencies.

The Director
also works closely with all levels of the organization to implement interventions that improve patient outcomes.

2.

In collaboration with the Vice President, builds a patient safety culture throughout the institution.

Coordinates activities of the Quality and Safety Committee.

Reports organizational PI data to the Quality and Safety Committee and the Quality and Efficient Practices Committee of the Board of Directors.

Works closely with the VP, Quality and Risk Management to develop and implement action plans after sentinel events are reviewed by the Patient Safety Events Committee.

Works closely with Risk Management to ensure SVH physicians and staff are aware of CANDOR (Communication and Optimal Resolution) principles.

3.

Ensures and expedites process of event management including proactively identifying risks, encouraging accurate adverse event reporting and thoughtful analyses of safety events and near-misses, facilitating SVH-wide learning, and facilitating system and local improvements required for safe care.

4.

Oversees the Safety Event Classification and Cause Analysis program and works with the Patient Safety Manager to calculate and report to the Quality and Efficient Practices Committee of the Board a serious Safety Event Rate.

5.

Develops, prioritizes, directs, and/or coordinates the deployment of Quality and Safety resourc...