Sr. Administrative Services Analyst

The County of Riverside's Assessor - County Clerk - Recorder is offering an exciting opportunity for a temporary Senior Administrative Services Analyst in our Administration Division, located in Riverside.

This role is integral to d rive impactful decision-making through advanced financial analysis, performance reporting, and strategic planning in support of high-volume, customer-facing operations.

This role leads budget development, evaluates operational efficiency, and delivers clear, data-informed insights to executive leadership.

Essential Duties of the Position


* Conduct complex financial and operational analyses to support customer service and interagency initiatives.


* Design, maintain, and interpret performance dashboards and reports for the division.


* Lead divisional budget and fiscal planning.


* Prepare high-quality written materials that clearly communicate complex analytical findings.

Desired Experience and Education


* Five (5) years of progressively responsible analytical experience in a public or private-sector environment.


* Demonstrated experience working with operational data sources such as call metrics, case/ticket systems, and workflow tools.


* Background in supporting customer-facing operations (e.g., public counters, contact centers, permitting/licensing, human services, courts) using service-level metrics such as wait times, turnaround times, or first-contact resolution


* Advanced experience developing workload and staffing models.


* Proven ability to design, build, and maintain performance dashboards and KPI reporting using tools such as: Excel, Power BI, Tableau


* Experience conducting program evaluations using before/after comparisons and productivity analyses.

Meet the Team!
The County of Riverside Assessor-County Clerk-Recorder department conducts property assessments, as well as records property filings, marriage licenses, birth certificates and death certificates.

The Clerk-Recorder also performs weddings at its historic chape in Downtown Riverside.• Review and examine on-going expenditures related to operations, approved budgeted items, staffing, and contracts; ensure expenditures comply with budgeted plan.

• Conduct and participate in financial and productivity audits; analyze productivity data; ensure departments are in compliance within requirements.

• Prepare a variety of complex financial reports; write justifications for proposed budget adjustments, request for qualifications, request for proposals, and Form 11s for approval.

• Develop staffing guidelines to monitor human capital; ensure appropriate funding is available for labor allocation.

• Compile and create highly complex statistical reports to ensure operation activities meet departmental requirements of programs or projects.

• Develop contract monitoring tools; evaluate and monitor contractor's performance; evaluate grant requirements.

• Analyze and write contracts; negotiate t...