Account Executive

Job Description

100% on-site role in office in Elk Grove, CA; no remote capabilities

Position Summary:

The Account Executive is the primary interface that is responsible for the development of business relationships with current ALLDATA Collision customers.

They will provide post-sales support to current ALLDATA Collision customers, identify and grow sales opportunities in assigned territories.

Product development support, post sales relations, customer retention, sales skills, follow-up and action planning are key elements of this position.

Position Responsibilities - Other duties may be assigned:


* Onboard/Welcome and setup new customers


* Building strong client relationships to maintain old business and acquire new customers


* Contact customers to review their business and ensure customer loyalty/retention


* Take ownership of customer issues and drives to resolution in a timely manner and keep track of all processes that pertain to customer requests


* Collecting and analyzing data concerning consumer behavior to understand changing needs


* Renew existing subscriptions


* Identify sales opportunities to increase customer profitability and drive company revenue


* Work with other departments to deliver maximum customer retention, sales revenue and net sales profit


* Actively participate in customer support call queue daily


* Train, educate, and consult customers on how to best use their ALLDATA products


* Achieve daily and weekly key performance indicators to ensure maximum territory coverage


* Maintain availability within scheduled shift to be accessible to clients when needed


* Other duties as assigned

Position Requirements:


* High School graduate or GED certificate


* 5 years' account management or sales experience


* Ability and willing to sell/upsell to existing customer experience


* Ability to work collaboratively and build relationships within the ALLDATA


* Problem solving, organizational, and time management skills


* Strong listening and communication skills


* Self-motivated/self-starter with strong work ethic


* Ability to maintain composure and professionalism with customers and colleagues


* Bi-lingual is a plus


* Automotive knowledge is a plus


* Proven ability to work independently


* Microsoft Office skills; especially Excel


* Minimal domestic travel may be required (less than 10%)

The base salary for this position is $70,304 with the potential to earn up to $90,000 OTE.

ALLDATA values and is committed to diversity, equity, and inclusion.

About Autozone

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas.

Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners.

Working at AutoZone means being part of a team that values dedication, team...