HR Operations Specialist (Benefits Administration)

The HR Operations Specialist – Benefits Administration is responsible for the day-to-day operations and administration of employee benefits programs.

This role ensures accurate processing, compliance, and communication of benefits offerings, while providing exceptional support to employees and collaborating with vendors and internal stakeholders.

Key Responsibilities


* Assist with enrollments, changes, and leave administration in Dayforce.


* Serve as a point of contact for employee benefits inquiries, resolving issues and providing guidance.


* Coordinate annual open enrollment, including system testing, communications, and employee support.


* Maintain accurate benefits records and ensure compliance with applicable laws and regulations (e.g., ERISA, HIPAA, ACA).



* Support audits and compliance reporting, including 5500 filings and nondiscrimination testing.



* Collaborate with payroll to ensure accurate benefits deductions and adjustments.



* Develop and distribute benefits-related communications and educational materials.


* Support onboarding and offboarding processes with benefits-related tasks and documentation.



* Identify opportunities to streamline benefits processes and enhance employee experience.

Qualifications


* Bachelor’s degree in Human Resources, Business Administration, or related field.


* 3+ years of experience in HR operations with a focus on benefits administration.


* Strong knowledge of benefits regulations and compliance requirements.


* Experience with HRIS systems (e.g., Dayforce, Workday, Oracle HCM).


* Excellent attention to detail, organizational, and communication skills.

Preferred Skills


* CEBS or other benefits-related certification.


* Experience with benefits analytics and reporting tools.


* Project management experience.